To be allowed to enter, settle, or stay on our campsite, authorization must be granted by the manager or their representative. The latter is responsible for ensuring good order, proper conduct, and compliance with these internal rules. Staying on the campsite implies full acceptance of these rules, of any signed agreements, and a commitment to comply with them. No one may establish their permanent residence on the campsite. Wearing the identification wristband is mandatory throughout the entire stay.
Outdoor accommodation and related equipment must be installed on the pitch assigned by the manager or their representative. For rentals, guests must submit the check-in inventory within 24 hours of arrival at reception and report any missing items or damages. Otherwise, they may be held responsible during the check-out inspection.
Guests must return their accommodation keys, all wristbands, and magnetic cards before 10 a.m. (noon for camping pitches). The check-out inspection will be carried out based on the inventory verified upon arrival.
Everyone must behave respectfully toward other guests, staff, and campsite facilities. Any form of violence, aggression, or inappropriate language or behaviour (verbal or physical) is strictly prohibited. Repeated failure to comply, even minor, may lead to immediate expulsion without refund. Guests must avoid any noise or discussions that could disturb their neighbours. Sound devices must be used at a reasonable volume. The manager ensures guests’ tranquillity by enforcing quiet hours: from midnight onward, silence must be observed. Noise must be kept to a minimum in pathways and outside accommodations.
Visitors may be admitted to the campsite with prior authorization from the manager or their representative and under the responsibility of the guest receiving them. Each guest may welcome up to 4 visitors, who must register at reception. Visitors may access campsite facilities; however, use of certain amenities may be subject to an additional fee displayed at reception.
Within the campsite, the speed limit is 10 km/h. Vehicle circulation is permitted from 7 a.m. to 11 p.m. (July/August). No vehicle should block traffic or prevent new arrivals from settling in.
Everyone must refrain from any actions that could harm the cleanliness, hygiene, or appearance of the campsite and its facilities, particularly the sanitary blocks. Showers and sinks in communal facilities are reserved for campers without private bathrooms. Waste sorting and composting of organic waste are mandatory. Laundry must not be hung on trees and should remain discreet. Plants and floral decorations must be respected. It is forbidden to hammer nails into trees, cut branches, or plant vegetation. Guests may not mark off pitches by personal means or dig into the ground. Any damage caused will be charged to the perpetrator or their legal guardian. Pitches must be left clean and in the same condition as upon arrival. In case of damage, loss, or any harm caused to campsite equipment or infrastructure by guests or their visitors, the manager reserves the right to charge the corresponding repair or replacement costs.
Open fires are strictly prohibited.
In case of fire, immediately notify management. Fire extinguishers are available for emergency use. A first-aid kit is available at reception and at the pool infirmary.
Management is only responsible for items deposited at the office and has a general duty to ensure site security. Guests should take usual precautions to safeguard their belongings. The management cannot be held liable for theft.
In the event of an evacuation, it must be done strictly on foot. Vehicles must not be used under any circumstances.
No violent or disruptive games may be organized on the campsite. Children must be supervised by their parents, who are fully responsible for them. Playgrounds and the arcade room must be used in accordance with safety guidelines and with respect for the equipment and other users.
Unoccupied equipment may only remain on-site with prior management approval and at the designated location. This service may incur a fee. Caravans, motorhomes, and camper vans are not permitted to park overnight in external parking areas. All vehicles must be registered at the reception.
Dogs are allowed on the campsite except those of categories 1 and 2 (dangerous breeds). All dogs and other animals must be kept on a leash at all times, including on pitches. Pets must not be left alone on the campsite, even inside accommodations. Owners are civilly liable for their animals. Free waste bags are available throughout the campsite for cleaning up after pets. A dedicated dog area is available within La Prairie.
Guests are informed that cameras are installed on the premises for the safety of people and property. For any questions regarding the video surveillance system, please contact management or email: info@camping-leveno.com
Inside all buildings (reception, shop, stores, bike rental), appropriate clothing is required. Guests must wear a T-shirt and footwear.
For safety reasons, it is strictly forbidden to charge electric vehicles from pitches or mobile homes. Paid charging stations are available at the campsite entrance.
All users of the water park must strictly comply with the internal regulations displayed at the pool entrance.
Any violation may result in temporary exclusion from the water park. In cases of serious or repeated
violations, or behaviour endangering others’ safety or peace, management reserves the right to permanently
expel the guest from the campsite without compensation.
These rules apply to all residents, guests, and visitors. Failure to comply with any of the provisions constitutes a violation of the internal regulations. In the event of non-compliance, for any reason, the manager or their representative reserves the right to immediately expel the offender from the campsite. Such expulsion may occur without refund or compensation, regardless of the remaining duration of stay or amounts already paid. In cases of refusal to leave or inappropriate behavior, the manager may call law enforcement to enforce the
expulsion.
